Behind the Scenes: Predicting Churn with Impact
Churn prediction is often portrayed as a magical solution or a crystal ball for Customer Success teams. But in reality, it’s far from that. At Tingono, we ...
The Dynamic Duo: AI and Your SaaS Startup’s Success
1. Personalization and Automation: Your Dynamic Duo Picture this: You’re a SaaS startup wizard, juggling user preferences and repetitive tasks like a pro. ...
How Customer Expansion Can Boost Your Customer Success Strategy
Customer success is not only about retaining your existing customers, but also about growing their value over time. Customer expansion is the strategy of i...
How to Reduce Customer Churn in SaaS: 7 Common Causes and Solutions
Customer churn is one of the biggest challenges for SaaS businesses. It refers to the rate at which customers stop using your product or service within a g...
Saving SaaS Accounts- Even When Champions Leave
In the dynamic landscape of SaaS enterprise solutions, losing a champion within an account can feel like a heavy blow.
How to make business data more accessible with Dynamic ETL Pipelines
We live in a world of big data. Data is created, updated, and deleted at a pace not imaginable just a decade ago.
How Tingono uses ChatGPT to help B2B post-sales teams boost revenue
There’s been a ton of talk lately about generative AI. You can find hundreds of how-to posts or videos about how to use ChatGPT in your daily life.
