---
title: Tingono's Blog | AI / ML (3)
description: AI / ML | Learn how to use automation and machine learning to improve revenue retention, customer retention, and recurring revenue. (3)
---

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Tara, CSM

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 Product

Overview

---

Agents

Tara, CSM AM Agent (Coming Soon) RM Agent (Coming Soon)

---

 Resources

Blog Integrations FAQs Security & Compliance

---

About Login

---

[Get Demo](https://www.tingono.ai/book-a-demo)

# Tingono's blog

Read the latest from Team Tingono

## Latest Stories

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Jan 15, 2026

## [Preparing Your Database for the AI & Agent Revolution](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[AI / ML](https://tingono.ai/blog/topic/ai-ml)

[**](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi)

Dec 09, 2025

## [Tingono’s Reaction to McKinsey’s State of AI 2025](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Oct 28, 2025

## [The Hidden Cost of Model Drift: Why Ongoing AI Maintenance Matters](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

## Featured Stories

Filter By Categories

- [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth)
- [AI / ML](https://tingono.ai/blog/topic/ai-ml)
- [Customer Retention](https://tingono.ai/blog/topic/customer-retention)
- [GTM](https://tingono.ai/blog/topic/gtm)
- [SaaS](https://tingono.ai/blog/topic/saas)

August 09, 2022 [AI / ML](https://tingono.ai/blog/topic/ai-ml) <https://tingono.ai/blog/lessons-from-my-summer-internship-with-tingono>

## [Lessons from my summer internship with Tingono](https://tingono.ai/blog/lessons-from-my-summer-internship-with-tingono)

I’ve always been fascinated by computers and electronics.

[![Tommy Zhuo](https://tingono.ai/hs-fs/hubfs/tommy._small.png?width=20&name=tommy._small.png) Tommy Zhuo](https://tingono.ai/blog/author/tommy-zhuo)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Flessons-from-my-summer-internship-with-tingono) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/lessons-from-my-summer-internship-with-tingono) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Flessons-from-my-summer-internship-with-tingono)

July 14, 2022 [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Business Data](https://tingono.ai/blog/topic/business-data) <https://tingono.ai/blog/data-data-data>

## [Data, Data, Data!!!](https://tingono.ai/blog/data-data-data)

We’ve all heard that data will drastically change the future of business for the better. We’ve discussed how predictive analytics will drive sustainable bu...

[![Tienan Li](https://tingono.ai/hs-fs/hubfs/Tienan.jpeg?width=20&name=Tienan.jpeg) Tienan Li](https://tingono.ai/blog/author/tienan-li)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fdata-data-data) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/data-data-data) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fdata-data-data)

July 05, 2022 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [SaaS](https://tingono.ai/blog/topic/saas) <https://tingono.ai/blog/when-surprises-arent-fun-the-pain-of-customer-churn>

## [When surprises aren’t fun: the pain of customer churn](https://tingono.ai/blog/when-surprises-arent-fun-the-pain-of-customer-churn)

Surprise! Unless your coworkers are throwing you a birthday party or you’re getting an unexpected raise, surprises are generally not something we embrace i...

[![Sai Narendran](https://tingono.ai/hs-fs/hubfs/Sai.png?width=20&name=Sai.png) Sai Narendran](https://tingono.ai/blog/author/sai)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhen-surprises-arent-fun-the-pain-of-customer-churn) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/when-surprises-arent-fun-the-pain-of-customer-churn) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhen-surprises-arent-fun-the-pain-of-customer-churn)

June 28, 2022 [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Business Data](https://tingono.ai/blog/topic/business-data) <https://tingono.ai/blog/the-best-decision-making-model-for-healthy-business-growth>

## [The best decision-making model for healthy business growth](https://tingono.ai/blog/the-best-decision-making-model-for-healthy-business-growth)

Data-driven decision making is all the rage in business. Do you want to fuel growth? Data-driven decision making! But what if there are other viable option...

[![Carl Timm](https://tingono.ai/hs-fs/hubfs/Carl.jpg?width=20&name=Carl.jpg) Carl Timm](https://tingono.ai/blog/author/carl)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-best-decision-making-model-for-healthy-business-growth) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-best-decision-making-model-for-healthy-business-growth) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-best-decision-making-model-for-healthy-business-growth)

June 22, 2022 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention>

## [The future of business data and the effect on revenue retention](https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention)

Data is the new oil.

[![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-future-of-business-data-and-the-effect-on-revenue-retention) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-future-of-business-data-and-the-effect-on-revenue-retention)

June 14, 2022 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) <https://tingono.ai/blog/for-healthy-revenue-growth-ditch-the-proxy-business-metrics>

## [For healthy revenue growth, ditch the proxy business metrics](https://tingono.ai/blog/for-healthy-revenue-growth-ditch-the-proxy-business-metrics)

Billy Beane, the protagonist of Michael Lewis’s best seller Moneyball, asked a simple question: Why do we make critical business decisions based on proxy m...

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Ffor-healthy-revenue-growth-ditch-the-proxy-business-metrics) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/for-healthy-revenue-growth-ditch-the-proxy-business-metrics) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Ffor-healthy-revenue-growth-ditch-the-proxy-business-metrics)

June 09, 2022 [AI / ML](https://tingono.ai/blog/topic/ai-ml) [GTM](https://tingono.ai/blog/topic/gtm) [Business Data](https://tingono.ai/blog/topic/business-data) <https://tingono.ai/blog/finding-your-path-to-data-science>

## [Finding your path to data science](https://tingono.ai/blog/finding-your-path-to-data-science)

Full disclosure, I’m a machine learning engineer by trade. I love data. I believe the world would be a better place if we can truly unlock the power of dat...

[![Tienan Li](https://tingono.ai/hs-fs/hubfs/Tienan.jpeg?width=20&name=Tienan.jpeg) Tienan Li](https://tingono.ai/blog/author/tienan-li)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Ffinding-your-path-to-data-science) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/finding-your-path-to-data-science) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Ffinding-your-path-to-data-science)

June 07, 2022 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Business Data](https://tingono.ai/blog/topic/business-data) <https://tingono.ai/blog/why-product-use-alone-doesnt-necessarily-mean-revenue-growth>

## [Why product use alone doesn’t necessarily mean revenue growth](https://tingono.ai/blog/why-product-use-alone-doesnt-necessarily-mean-revenue-growth)

In various roles in my career, I’ve had to ask myself: “What drives revenue growth for my business?” I think this is explicitly a math question, but I don’...

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhy-product-use-alone-doesnt-necessarily-mean-revenue-growth) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/why-product-use-alone-doesnt-necessarily-mean-revenue-growth) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhy-product-use-alone-doesnt-necessarily-mean-revenue-growth)

June 06, 2022 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) <https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth>

## [Harness Predictive Analytics to Secure Sustainable Business Growth](https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth)

Someone said, “you can’t manage what you can’t measure”. It’s often credited to W. Edwards Deming, the founder of the Total Quality Management (TQM) practi...

[![Steve Peltzman](https://tingono.ai/hs-fs/hubfs/Steve_Peltzman.jpg?width=20&name=Steve_Peltzman.jpg) Steve Peltzman](https://tingono.ai/blog/author/steve-peltzman)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fharness-predictive-analytics-to-secure-sustainable-business-growth) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fharness-predictive-analytics-to-secure-sustainable-business-growth)

[Previous](https://tingono.ai/blog/tag/ai-ml/page/2) [All posts](https://tingono.ai/blog/all)

### Popular Stories

<https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023>

[10 Must Read LinkedIn Posts: Customer Success (Mar 2023)](https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023) Apr 04, 2023

<https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success>

[The rise and (totally unnecessary) burnout of Customer Success](https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success) Aug 01, 2022

<https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows>

[Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows](https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows) Jul 11, 2025

### Popular Tags

[Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [Churn](https://tingono.ai/blog/topic/churn) [startup](https://tingono.ai/blog/topic/startup) [Hiring](https://tingono.ai/blog/topic/hiring) [Risks](https://tingono.ai/blog/topic/risks) [SOC 2](https://tingono.ai/blog/topic/soc-2) [Security](https://tingono.ai/blog/topic/security)

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