Usage Data is a Goldmine for Customer Success
CRM data is great—but usage tells the full story.
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Churn prediction has become a core part of modern Customer Success strategies — and for good reason. Knowing which customers are at risk is critical. But i...
In today’s economic climate, Customer Success leaders are facing more pressure than ever, and fewer resources to rise to the challenge. Shrinking teams, re...
Churn prediction is often portrayed as a magical solution or a crystal ball for Customer Success teams. But in reality, it’s far from that. At Tingono, we ...
1. Personalization and Automation: Your Dynamic Duo Picture this: You’re a SaaS startup wizard, juggling user preferences and repetitive tasks like a pro. ...
We are thrilled to announce that Tingono, has successfully achieved SOC 2 Type 2 compliance! This significant milestone reflects our unwavering commitment ...
In today’s data-driven landscape, businesses have a wealth of information at their fingertips. By harnessing this data effectively, organizations can make ...
Introduction Cross-selling is a powerful strategy that allows SaaS businesses to increase revenue, enhance customer value, and improve retention. Different...
Net revenue retention (NRR) is one of the most important metrics for SaaS businesses. It measures how much revenue you retain from your existing customers ...
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