Harnessing Agentic AI to Redefine Customer Success & Boost NRR
In today’s economic climate, Customer Success leaders are facing more pressure than ever, and fewer resources to rise to the challenge. Shrinking teams, re...
Behind the Scenes: Predicting Churn with Impact
Churn prediction is often portrayed as a magical solution or a crystal ball for Customer Success teams. But in reality, it’s far from that. At Tingono, we ...
The Dynamic Duo: AI and Your SaaS Startup’s Success
1. Personalization and Automation: Your Dynamic Duo Picture this: You’re a SaaS startup wizard, juggling user preferences and repetitive tasks like a pro. ...
Tingono Achieves SOC 2 Type 2 Compliance: A Milestone in Security and ...
We are thrilled to announce that Tingono, has successfully achieved SOC 2 Type 2 compliance! This significant milestone reflects our unwavering commitment ...
Unlocking Business Potential: Leveraging Data for Growth and Efficienc...
In today’s data-driven landscape, businesses have a wealth of information at their fingertips. By harnessing this data effectively, organizations can make ...
Strategies for Effective Cross-Selling in SaaS Businesses
Introduction Cross-selling is a powerful strategy that allows SaaS businesses to increase revenue, enhance customer value, and improve retention. Different...
How to Boost Your Net Revenue Retention (NRR) in 2024
Net revenue retention (NRR) is one of the most important metrics for SaaS businesses. It measures how much revenue you retain from your existing customers ...
How Customer Expansion Can Boost Your Customer Success Strategy
Customer success is not only about retaining your existing customers, but also about growing their value over time. Customer expansion is the strategy of i...
How to Reduce Customer Churn in SaaS: 7 Common Causes and Solutions
Customer churn is one of the biggest challenges for SaaS businesses. It refers to the rate at which customers stop using your product or service within a g...