Sami Kaipa

Sami Kaipa

As the CTO & Cofounder at Tingono, Sami wears many hats. So he writes about many things too, including startups, technology, and how to drive more revenue.

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Posts by Sami Kaipa

Tingono Achieves SOC 2 Type 2 Compliance: A Milestone in Security and ...

We are thrilled to announce that Tingono, has successfully achieved SOC 2 Type 2 compliance! This significant milestone reflects our unwavering commitment ...

How Customer Expansion Can Boost Your Customer Success Strategy

Customer success is not only about retaining your existing customers, but also about growing their value over time. Customer expansion is the strategy of i...

Democratizing ML

Voting. Finance. Information. Drones. Software Development. AR/VR…

Deep Learning & Revenue Forecasting

Wouldn’t it be nice to see into the future?

Becoming Churn Proof

There are endless opinions about how to reduce churn in your business.

Yes, you can do better than NPS

The research industry is rife with maxims meant to express a general truth about society.

Tingono is now SOC 2 Compliant

I’ll admit up front that this is likely our most boring blog post to date. Yet, it’s super important. I’m psyched about both the topic and what it means to...

For healthy revenue growth, ditch the proxy business metrics

Billy Beane, the protagonist of Michael Lewis’s best seller Moneyball, asked a simple question: Why do we make critical business decisions based on proxy m...

Why product use alone doesn’t necessarily mean revenue growth

In various roles in my career, I’ve had to ask myself: “What drives revenue growth for my business?” I think this is explicitly a math question, but I don’...

Connecting Tingono, customer retention and recurring revenue

As Parry mentioned in his first blog post, our prior business experience practically goaded us to start Tingono. We love a good challenge; especially one w...

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