From San Francisco to Sundance to NYC: Takeaways for Modern CS
Tingono being remote means I get to live and work from my home state of North Carolina—which is great...until my calendar decided to play Tetris with time ...
Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows
Customer Success teams have long relied on dashboards and playbooks to spot churn and drive expansion—but those tools are inherently reactive. They tell yo...
Prediction Without Action: Why Churn Insights Alone Won’t Save Your Cu...
Churn prediction has become a core part of modern Customer Success strategies — and for good reason. Knowing which customers are at risk is critical. But i...
Harnessing Agentic AI to Redefine Customer Success & Boost NRR
In today’s economic climate, Customer Success leaders are facing more pressure than ever, and fewer resources to rise to the challenge. Shrinking teams, re...
Behind the Scenes: Predicting Churn with Impact
Churn prediction is often portrayed as a magical solution or a crystal ball for Customer Success teams. But in reality, it’s far from that. At Tingono, we ...
Saving SaaS Accounts- Even When Champions Leave
In the dynamic landscape of SaaS enterprise solutions, losing a champion within an account can feel like a heavy blow.
Retaining Your Ideal Customer with a Better Post-Sales Experience: Lev...
So you’ve figured out your ideal customer: they have a critical problem your product is perfectly suited to solve, and they have the money to pay for it.
Predict with Tingono: Leveraging AI for Fired Up CS
You might be wondering what it’s like to actually use Tingono.
Unlocking Success: Aligning Orgs Under Better RevOps
Ever felt like you’re just going through the motions at work?