--- title: Tingono's Blog | Lizzy Lane description: Lizzy is the digital marketing specialist here at Tingono. --- Product Overview Agents Tara, CSM AM Agent (Coming Soon) RM Agent (Coming Soon) Resources Blog Integrations FAQs Security & Compliance About Login [Get Demo](https://www.tingono.com/choose-how-to-see-a-tingono-demo) Product Overview --- Agents Tara, CSM AM Agent (Coming Soon) RM Agent (Coming Soon) --- Resources Blog Integrations FAQs Security & Compliance --- About Login --- [Get Demo](https://www.tingono.ai/book-a-demo) # Tingono's blog Read the latest from Team Tingono ## Latest Stories [![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa) Jan 15, 2026 ## [Preparing Your Database for the AI & Agent Revolution](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [**](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution) [![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi) Dec 09, 2025 ## [Tingono’s Reaction to McKinsey’s State of AI 2025](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [**](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025) [![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa) Oct 28, 2025 ## [The Hidden Cost of Model Drift: Why Ongoing AI Maintenance Matters](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [**](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters) ![Lizzy Lane](https://tingono.ai/hubfs/Lizzy.jpeg) ## Lizzy Lane [**](https://www.facebook.com/TingonoAI/) [**](https://www.linkedin.com/company/tingono/) [**](https://twitter.com/tingono_ai) Lizzy is the digital marketing specialist here at Tingono. ## Featured Stories Filter By Categories - [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) - [AI / ML](https://tingono.ai/blog/topic/ai-ml) - [Customer Retention](https://tingono.ai/blog/topic/customer-retention) - [GTM](https://tingono.ai/blog/topic/gtm) - [SaaS](https://tingono.ai/blog/topic/saas) ### Posts by Lizzy Lane September 06, 2023 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [AI / ML](https://tingono.ai/blog/topic/ai-ml) ## [Saving SaaS Accounts- Even When Champions Leave](https://tingono.ai/blog/saving-saas-accounts-even-when-champions-leave) In the dynamic landscape of SaaS enterprise solutions, losing a champion within an account can feel like a heavy blow. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fsaving-saas-accounts-even-when-champions-leave) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/saving-saas-accounts-even-when-champions-leave) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fsaving-saas-accounts-even-when-champions-leave) August 07, 2023 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) ## [Retaining Your Ideal Customer with a Better Post-Sales Experience: Lev...](https://tingono.ai/blog/retaining-your-ideal-customer-with-a-better-post-sales-experience-leveraging-ai-for-improved-cs) So you’ve figured out your ideal customer: they have a critical problem your product is perfectly suited to solve, and they have the money to pay for it. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fretaining-your-ideal-customer-with-a-better-post-sales-experience-leveraging-ai-for-improved-cs) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/retaining-your-ideal-customer-with-a-better-post-sales-experience-leveraging-ai-for-improved-cs) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fretaining-your-ideal-customer-with-a-better-post-sales-experience-leveraging-ai-for-improved-cs) July 26, 2023 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [SaaS](https://tingono.ai/blog/topic/saas) ## [Predict with Tingono: Leveraging AI for Fired Up CS](https://tingono.ai/blog/predict-with-tingono-leveraging-ai-for-fired-up-cs) You might be wondering what it’s like to actually use Tingono. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fpredict-with-tingono-leveraging-ai-for-fired-up-cs) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/predict-with-tingono-leveraging-ai-for-fired-up-cs) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fpredict-with-tingono-leveraging-ai-for-fired-up-cs) June 29, 2023 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) ## [Unlocking Success: Aligning Orgs Under Better RevOps](https://tingono.ai/blog/unlocking-success-aligning-orgs-under-better-revops) Ever felt like you’re just going through the motions at work? [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Funlocking-success-aligning-orgs-under-better-revops) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/unlocking-success-aligning-orgs-under-better-revops) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Funlocking-success-aligning-orgs-under-better-revops) June 21, 2023 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [SaaS](https://tingono.ai/blog/topic/saas) ## [What are the Secrets to the Best SaaS Onboarding Experience?](https://tingono.ai/blog/what-are-the-secrets-to-the-best-saas-onboarding-experience) In today's competitive business landscape, acquiring new customers can be a huge challenge. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhat-are-the-secrets-to-the-best-saas-onboarding-experience) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/what-are-the-secrets-to-the-best-saas-onboarding-experience) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fwhat-are-the-secrets-to-the-best-saas-onboarding-experience) June 13, 2023 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [GTM](https://tingono.ai/blog/topic/gtm) ## [How CSMs Empower Customers to Achieve Value](https://tingono.ai/blog/how-csms-empower-customers-to-achieve-value) In today's competitive business landscape, companies strive not only to attract new customers but also to retain and nurture their existing ones. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fhow-csms-empower-customers-to-achieve-value) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/how-csms-empower-customers-to-achieve-value) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fhow-csms-empower-customers-to-achieve-value) June 02, 2023 [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) ## [10 Must Read LinkedIn Posts: What’s Trending for Tingono (May 2023)](https://tingono.ai/blog/10-must-read-linkedin-posts-whats-trending-for-tingono-may-2023) We just can't stay away... [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2F10-must-read-linkedin-posts-whats-trending-for-tingono-may-2023) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/10-must-read-linkedin-posts-whats-trending-for-tingono-may-2023) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2F10-must-read-linkedin-posts-whats-trending-for-tingono-may-2023) May 31, 2023 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Business Data](https://tingono.ai/blog/topic/business-data) ## [Product Usage Data Is The Key To Great Predictive Analytics](https://tingono.ai/blog/predictive-analytics-sans-product-usage-data-not-good) We know that across the world of SaaS, businesses are generating a ton of data through customer interactions and product usage, every day. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fpredictive-analytics-sans-product-usage-data-not-good) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/predictive-analytics-sans-product-usage-data-not-good) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fpredictive-analytics-sans-product-usage-data-not-good) May 17, 2023 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) ## [The Best CS Tool in Your Arsenal: Predictive Analytics](https://tingono.ai/blog/the-best-cs-tool-in-your-arsenal-predictive-analytics) Taking a peek into the future is a skill many of us are trying to master, but few are doing very well at. [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-best-cs-tool-in-your-arsenal-predictive-analytics) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-best-cs-tool-in-your-arsenal-predictive-analytics) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-best-cs-tool-in-your-arsenal-predictive-analytics) May 02, 2023 [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) ## [How Tingono Adds a Refreshing New Intelligence Layer to Gainsight](https://tingono.ai/blog/how-tingono-adds-a-refreshing-new-intelligence-layer-to-gainsight) Gainsight changed the game for customer success in 2009 with its all-in-one tool for tracking customer engagement, measuring account health, and driving ov... [![Lizzy Lane](https://tingono.ai/hs-fs/hubfs/Lizzy.jpeg?width=20&name=Lizzy.jpeg) Lizzy Lane](https://tingono.ai/blog/author/lizzy-lane) [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fhow-tingono-adds-a-refreshing-new-intelligence-layer-to-gainsight) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/how-tingono-adds-a-refreshing-new-intelligence-layer-to-gainsight) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fhow-tingono-adds-a-refreshing-new-intelligence-layer-to-gainsight) [All posts](https://tingono.ai/blog/all) [Next](https://tingono.ai/blog/author/lizzy-lane/page/2) ### Popular Stories [10 Must Read LinkedIn Posts: Customer Success (Mar 2023)](https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023) Apr 04, 2023 [The rise and (totally unnecessary) burnout of Customer Success](https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success) Aug 01, 2022 [Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows](https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows) Jul 11, 2025 ### Popular Tags [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [Churn](https://tingono.ai/blog/topic/churn) [startup](https://tingono.ai/blog/topic/startup) [Hiring](https://tingono.ai/blog/topic/hiring) [Risks](https://tingono.ai/blog/topic/risks) [SOC 2](https://tingono.ai/blog/topic/soc-2) [Security](https://tingono.ai/blog/topic/security) > Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced. Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced.Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced. [Terms of Service](https://www.tingono.com/terms) [Privacy Policy](https://www.tingono.com/privacy) Copyright 2026