How CSMs Empower Customers to Achieve Value
In today's competitive business landscape, companies strive not only to attract new customers but also to retain and nurture their existing ones.
Time to get meshy! How successful CSMs drive massive impact.
Don’t we all aspire to be champions in our everyday lives?
Introducing The Insidious Customer Success Fallacy You Must Know About
Is your Customer Success (CS) team primarily measured against an NPS or CSAT score?
Customer Acquisition? 🔥 Done! So What’s Your Customer Retention Plan?
Have you ever moved to a new city with no one? Or maybe started a new job and want to befriend people in your workplace? Or maybe you started the new year ...
How to Increase Recurring Revenue from Existing Customers: Part 3 of 4
A big part of the hiring process for us at Tingono, and in most places, is hiring for a good cultural fit.
How to Increase Recurring Revenue from Existing Customers: Part 2 of 4
In 1926, Nikola Tesla predicted people would someday walk around with phones in their pockets.
The benefits of investing in digital CS tools
There have been a number of articles already written about the rise in popularity of Customer Success (CS). So we won’t rehash that topic. Rather, let’s ta...
