---
title: Tingono's Blog | Steve Peltzman
description: Steve leads Forrester’s FeedbackNow business and is a member of Forrester’s executive team, responsible for helping drive revenue, innovation, and growth.
---

 Product

 Overview

Agents

Tara, CSM

AM Agent (Coming Soon)

RM Agent (Coming Soon)

 Resources

Blog Integrations FAQs Security & Compliance 

About Login [Get Demo](https://www.tingono.com/choose-how-to-see-a-tingono-demo)

 Product

Overview

---

Agents

Tara, CSM AM Agent (Coming Soon) RM Agent (Coming Soon)

---

 Resources

Blog Integrations FAQs Security & Compliance

---

About Login

---

[Get Demo](https://www.tingono.ai/book-a-demo)

# Tingono's blog

Read the latest from Team Tingono

## Latest Stories

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Jan 15, 2026

## [Preparing Your Database for the AI & Agent Revolution](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[AI / ML](https://tingono.ai/blog/topic/ai-ml)

[**](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi)

Dec 09, 2025

## [Tingono’s Reaction to McKinsey’s State of AI 2025](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Oct 28, 2025

## [The Hidden Cost of Model Drift: Why Ongoing AI Maintenance Matters](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

![Steve Peltzman](https://tingono.ai/hubfs/Steve_Peltzman.jpg)

## Steve Peltzman

[**](https://www.linkedin.com/in/stevenpeltzman) [**](https://twitter.com/stevenpeltzman)

Steve leads Forrester’s FeedbackNow business and is a member of Forrester’s executive team, responsible for helping drive revenue, innovation, and growth.

## Featured Stories

Filter By Categories

- [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth)
- [AI / ML](https://tingono.ai/blog/topic/ai-ml)
- [Customer Retention](https://tingono.ai/blog/topic/customer-retention)
- [GTM](https://tingono.ai/blog/topic/gtm)
- [SaaS](https://tingono.ai/blog/topic/saas)

### Posts by Steve Peltzman

June 06, 2022 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) <https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth>

## [Harness Predictive Analytics to Secure Sustainable Business Growth](https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth)

Someone said, “you can’t manage what you can’t measure”. It’s often credited to W. Edwards Deming, the founder of the Total Quality Management (TQM) practi...

[![Steve Peltzman](https://tingono.ai/hs-fs/hubfs/Steve_Peltzman.jpg?width=20&name=Steve_Peltzman.jpg) Steve Peltzman](https://tingono.ai/blog/author/steve-peltzman)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fharness-predictive-analytics-to-secure-sustainable-business-growth) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/harness-predictive-analytics-to-secure-sustainable-business-growth) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fharness-predictive-analytics-to-secure-sustainable-business-growth)

[All posts](https://tingono.ai/blog/all)

### Popular Stories

<https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023>

[10 Must Read LinkedIn Posts: Customer Success (Mar 2023)](https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023) Apr 04, 2023

<https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success>

[The rise and (totally unnecessary) burnout of Customer Success](https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success) Aug 01, 2022

<https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows>

[Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows](https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows) Jul 11, 2025

### Popular Tags

[Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [Churn](https://tingono.ai/blog/topic/churn) [startup](https://tingono.ai/blog/topic/startup) [Hiring](https://tingono.ai/blog/topic/hiring) [Risks](https://tingono.ai/blog/topic/risks) [SOC 2](https://tingono.ai/blog/topic/soc-2) [Security](https://tingono.ai/blog/topic/security)

> Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced. Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced.Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced.

[Terms of Service](https://www.tingono.com/terms)

[Privacy Policy](https://www.tingono.com/privacy)

Copyright 2026