Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows
Customer Success teams have long relied on dashboards and playbooks to spot churn and drive expansion—but those tools are inherently reactive. They tell yo...
Hiring in the AI Age: Why It Feels Like Dating (And What I Learned at ...
If you’d told me a few years ago that hiring would start to feel like dating, I would have laughed. But after leading Tingono’s search for our first sales ...
Prediction Without Action: Why Churn Insights Alone Won’t Save Your Cu...
Churn prediction has become a core part of modern Customer Success strategies — and for good reason. Knowing which customers are at risk is critical. But i...
Harnessing Agentic AI to Redefine Customer Success & Boost NRR
In today’s economic climate, Customer Success leaders are facing more pressure than ever, and fewer resources to rise to the challenge. Shrinking teams, re...
Behind the Scenes: Predicting Churn with Impact
Churn prediction is often portrayed as a magical solution or a crystal ball for Customer Success teams. But in reality, it’s far from that. At Tingono, we ...
The Dynamic Duo: AI and Your SaaS Startup’s Success
1. Personalization and Automation: Your Dynamic Duo Picture this: You’re a SaaS startup wizard, juggling user preferences and repetitive tasks like a pro. ...
Tingono Achieves SOC 2 Type 2 Compliance: A Milestone in Security and ...
We are thrilled to announce that Tingono, has successfully achieved SOC 2 Type 2 compliance! This significant milestone reflects our unwavering commitment ...
Unlocking Business Potential: Leveraging Data for Growth and Efficienc...
In today’s data-driven landscape, businesses have a wealth of information at their fingertips. By harnessing this data effectively, organizations can make ...