---
title: Tingono's Blog | GTM (3)
description: GTM | Learn how to use automation and machine learning to improve revenue retention, customer retention, and recurring revenue. (3)
---

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 Overview

Agents

Tara, CSM

AM Agent (Coming Soon)

RM Agent (Coming Soon)

 Resources

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About Login [Get Demo](https://www.tingono.com/choose-how-to-see-a-tingono-demo)

 Product

Overview

---

Agents

Tara, CSM AM Agent (Coming Soon) RM Agent (Coming Soon)

---

 Resources

Blog Integrations FAQs Security & Compliance

---

About Login

---

[Get Demo](https://www.tingono.ai/book-a-demo)

# Tingono's blog

Read the latest from Team Tingono

## Latest Stories

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Jan 15, 2026

## [Preparing Your Database for the AI & Agent Revolution](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[AI / ML](https://tingono.ai/blog/topic/ai-ml)

[**](https://tingono.ai/blog/preparing-your-database-for-the-ai-agent-revolution)

[![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi)

Dec 09, 2025

## [Tingono’s Reaction to McKinsey’s State of AI 2025](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/tingonos-reaction-to-mckinseys-state-of-ai-2025)

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

Oct 28, 2025

## [The Hidden Cost of Model Drift: Why Ongoing AI Maintenance Matters](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

[AI / ML](https://tingono.ai/blog/topic/ai-ml) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data)

[**](https://tingono.ai/blog/the-hidden-cost-of-model-drift-why-ongoing-ai-maintenance-matters)

## Featured Stories

Filter By Categories

- [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth)
- [AI / ML](https://tingono.ai/blog/topic/ai-ml)
- [Customer Retention](https://tingono.ai/blog/topic/customer-retention)
- [GTM](https://tingono.ai/blog/topic/gtm)
- [SaaS](https://tingono.ai/blog/topic/saas)

August 08, 2022 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) <https://tingono.ai/blog/in-a-plg-world-user-experience-is-everything>

## [In a PLG world, user experience is everything](https://tingono.ai/blog/in-a-plg-world-user-experience-is-everything)

To truly understand the ways User Experience (UX) affects your company, you first should understand your company’s growth model.

[![John Bussiere](https://tingono.ai/hs-fs/hubfs/John-min.jpeg?width=20&name=John-min.jpeg) John Bussiere](https://tingono.ai/blog/author/john-bussiere)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fin-a-plg-world-user-experience-is-everything) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/in-a-plg-world-user-experience-is-everything) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fin-a-plg-world-user-experience-is-everything)

August 02, 2022 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/yes-you-can-do-better-than-nps>

## [Yes, you can do better than NPS](https://tingono.ai/blog/yes-you-can-do-better-than-nps)

The research industry is rife with maxims meant to express a general truth about society.

[![Sami Kaipa](https://tingono.ai/hs-fs/hubfs/Sami.png?width=20&name=Sami.png) Sami Kaipa](https://tingono.ai/blog/author/sami-kaipa)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fyes-you-can-do-better-than-nps) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/yes-you-can-do-better-than-nps) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fyes-you-can-do-better-than-nps)

August 01, 2022 [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success>

## [The rise and (totally unnecessary) burnout of Customer Success](https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success)

Have you ever stopped to consider the wonder that is a Customer Success Manager (CSM)? I mean, how do they make so many customers successful, anyway?

[![Sai Narendran](https://tingono.ai/hs-fs/hubfs/Sai.png?width=20&name=Sai.png) Sai Narendran](https://tingono.ai/blog/author/sai)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-rise-and-totally-unnecessary-burnout-of-customer-success) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-rise-and-totally-unnecessary-burnout-of-customer-success)

July 28, 2022 [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/the-value-of-openly-discussing-revenue-goals>

## [The value of openly discussing revenue goals](https://tingono.ai/blog/the-value-of-openly-discussing-revenue-goals)

Does your company or business unit openly discuss and track revenue goals? I suspect for many of you the answer is ‘no’.

[![Carl Timm](https://tingono.ai/hs-fs/hubfs/Carl.jpg?width=20&name=Carl.jpg) Carl Timm](https://tingono.ai/blog/author/carl)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-value-of-openly-discussing-revenue-goals) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-value-of-openly-discussing-revenue-goals) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-value-of-openly-discussing-revenue-goals)

July 12, 2022 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/your-best-gtm-investment-during-uncertain-market-conditions>

## [Your best GTM investment during uncertain market conditions?](https://tingono.ai/blog/your-best-gtm-investment-during-uncertain-market-conditions)

What’s the old saying? Opinions are like something everyone has…some body part…I’m a bit fuzzy on the details, but you get the point. I think.

[![Carl Timm](https://tingono.ai/hs-fs/hubfs/Carl.jpg?width=20&name=Carl.jpg) Carl Timm](https://tingono.ai/blog/author/carl)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fyour-best-gtm-investment-during-uncertain-market-conditions) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/your-best-gtm-investment-during-uncertain-market-conditions) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fyour-best-gtm-investment-during-uncertain-market-conditions)

June 22, 2022 [Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [GTM](https://tingono.ai/blog/topic/gtm) <https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention>

## [The future of business data and the effect on revenue retention](https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention)

Data is the new oil.

[![Parry Bedi](https://tingono.ai/hs-fs/hubfs/Parry.jpeg?width=20&name=Parry.jpeg) Parry Bedi](https://tingono.ai/blog/author/parry-bedi)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-future-of-business-data-and-the-effect-on-revenue-retention) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/the-future-of-business-data-and-the-effect-on-revenue-retention) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Fthe-future-of-business-data-and-the-effect-on-revenue-retention)

June 09, 2022 [AI / ML](https://tingono.ai/blog/topic/ai-ml) [GTM](https://tingono.ai/blog/topic/gtm) [Business Data](https://tingono.ai/blog/topic/business-data) <https://tingono.ai/blog/finding-your-path-to-data-science>

## [Finding your path to data science](https://tingono.ai/blog/finding-your-path-to-data-science)

Full disclosure, I’m a machine learning engineer by trade. I love data. I believe the world would be a better place if we can truly unlock the power of dat...

[![Tienan Li](https://tingono.ai/hs-fs/hubfs/Tienan.jpeg?width=20&name=Tienan.jpeg) Tienan Li](https://tingono.ai/blog/author/tienan-li)

[**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Ftingono.ai%2Fblog%2Ffinding-your-path-to-data-science) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://tingono.ai/blog/finding-your-path-to-data-science) [**](https://www.twitter.com/share?url=https%3A%2F%2Ftingono.ai%2Fblog%2Ffinding-your-path-to-data-science)

[Previous](https://tingono.ai/blog/tag/gtm/page/2) [All posts](https://tingono.ai/blog/all)

### Popular Stories

<https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023>

[10 Must Read LinkedIn Posts: Customer Success (Mar 2023)](https://tingono.ai/blog/10-must-read-linkedin-posts-customer-success-mar-2023) Apr 04, 2023

<https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success>

[The rise and (totally unnecessary) burnout of Customer Success](https://tingono.ai/blog/the-rise-and-totally-unnecessary-burnout-of-customer-success) Aug 01, 2022

<https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows>

[Reactive to Proactive: How Generative AI Is Reshaping CSM Workflows](https://tingono.ai/blog/reactive-to-proactive-how-generative-ai-is-reshaping-csm-workflows) Jul 11, 2025

### Popular Tags

[Revenue Growth](https://tingono.ai/blog/topic/revenue-growth) [AI / ML](https://tingono.ai/blog/topic/ai-ml) [Customer Retention](https://tingono.ai/blog/topic/customer-retention) [GTM](https://tingono.ai/blog/topic/gtm) [SaaS](https://tingono.ai/blog/topic/saas) [Business Data](https://tingono.ai/blog/topic/business-data) [Customer Expansion](https://tingono.ai/blog/topic/customer-expansion) [Business Metrics](https://tingono.ai/blog/topic/business-metrics) [Automation](https://tingono.ai/blog/topic/automation) [Data](https://tingono.ai/blog/topic/data) [Churn](https://tingono.ai/blog/topic/churn) [startup](https://tingono.ai/blog/topic/startup) [Hiring](https://tingono.ai/blog/topic/hiring) [Risks](https://tingono.ai/blog/topic/risks) [SOC 2](https://tingono.ai/blog/topic/soc-2) [Security](https://tingono.ai/blog/topic/security)

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