How CSMs Empower Customers to Achieve Value
In today's competitive business landscape, companies strive not only to attract new customers but also to retain and nurture their existing ones.
Product Usage Data Is The Key To Great Predictive Analytics
We know that across the world of SaaS, businesses are generating a ton of data through customer interactions and product usage, every day.
The Best CS Tool in Your Arsenal: Predictive Analytics
Taking a peek into the future is a skill many of us are trying to master, but few are doing very well at.
How Tingono Adds a Refreshing New Intelligence Layer to Gainsight
Gainsight changed the game for customer success in 2009 with its all-in-one tool for tracking customer engagement, measuring account health, and driving ov...
Customer-Led Growth: Could it be Your New Growth Strategy?
There are all types of different approaches to drive revenue for software product development.
4 Signs You Aren’t As Data-Driven As You Think: Part 3- Decisions Have...
Human experiences shape who we are.